You have several easy options to capture your receipts with MailMate. You can quickly snap a photo directly within our app, upload an existing receipt file from your device, or email the receipt to your dedicated receipt email address provided in your account.

MailMate makes it easy to upload your receipts by supporting common image formats like JPEG and PNG, along with PDF files. Just choose your preferred format, and we’ll handle the rest to keep your documents organized and accessible.

Absolutely! MailMate leverages data extraction technology to meticulously capture detailed, line-by-line information from your receipts. This capability offers a granular view of your expenditures, detailing each purchased item, its cost, and other pertinent information. By enhancing the transparency and efficiency of expense management, our OCR technology simplifies the way you track and manage your finances.

Yes. At MailMate, safeguarding your data is our highest priority. We store all information in a secure environment, accessible only to you and any authorized users you choose. You can trust that we’ve put strong measures in place to keep your data safe and private, giving you peace of mind as you manage your finances.

Currently, MailMate supports receipt data extraction in English and Japanese, with plans to expand to multiple languages in the future.

MailMate is accessible on iOS devices and through any web browser, allowing you to manage your account seamlessly from multiple platforms.

Yes! Our app allows an unlimited number of users for each account. For example, if you have a team and would like to track their expenses in one space, you can add each team member as a user, simplifying expense recording and sending receipts.

Our friendly support team is here to help! You can reach out anytime via email at support@mailmate.jp or give us a call at 050-1780-7334. We’re available on weekdays from 8:30 am to 11:30 am and 1:00 pm to 4:30 pm. Looking forward to assisting you!